tags: #publish links: [[Organisation Design]], [[Management]] created: 2021-10-09 Sat --- # Three modes of organisational control This originates from *High Output Management* by Andy Grove. > Three modes of organisational control and how they interact with each other. When I say ‘modes of control’ I am using terminology from the late Intel CEO Andy Grove; these are a) economic incentives, b) ‘contractual’ obligations, and c) culture. These three tools make up your org design toolbox. https://commoncog.com/blog/org-design-skill/ - **Economic**: "free market" based on self-interest. Compensation, promotion, staying employed. - **Contractual**: rules, job definition, SLAs between departments - **Culture**: "this is how we do things here", values, mission, philosophy > Accordingly, given a certain set of conditions, there is always a most appropriate mode of control, which we as managers should find and use > ... > CUA factor (complexity, uncertainty, ambiguity of environment) ![[Three modes of organisational control.jpg.jpeg]]